In my many years in the channel, I have seen numerous service providers struggle with onboarding new technologies. You know the reason I believe most providers struggle? Lack of structure. Service providers are great at advising their clients on how new technology should be implemented, managing the resources of that implementation and getting signoff on the implementation. [...]
This blog was originally published on The VAR Guy on Sept. 12, 2012 If you think you can afford downtime, ask the small-business owners who faced Hurricane Isaac in the U.S. Southeast. Many of them had to close their doors as the Category 1 hurricane left more than 900,000 people and businesses without power for [...]
This blog was originally published on The Var Guy on Aug. 15, 2012. There are literally thousands of technology service providers and resellers offering basically the same stuff, making it extremely challenging to distinguish their services and really stand out. It’s not for lack of trying. I’ve seen some well-intentioned tactics: funny ads, clever graphics, [...]
As originally published by MSPmentor on July 6, 2012. Your inbox. Just the mention of it might give you pangs of stress. The technology that revolutionized business communication less than two decades ago is now commonly a burden or, at best, a distraction. As a managed service provider (MSP), of course you want to respond [...]
For most managed service providers, the big questions are “how do you grow your business, add new customers, and reap the benefits of monthly recurring revenue (MRR)?” I’ve seen many strategies over the years, but I want to share one with you that works particularly well for service driven businesses. Introducing the “Wedge” product, a [...]
I’ve said it before, and I’ll say it again…I firmly believe that engineering data protection solutions for the SMB market is more challenging than doing the same thing for the enterprise market. I know what you’re thinking…enterprise systems are so much more complex, and they have extraordinarily high expectations for reliability and availability. Maybe so, [...]
Are you an MSP? Are you thinking about selecting a technology partner for data protection services? How do you go about researching, testing and selecting the “right” technology partner for your managed service business? You need to solve your customer’s IT problem. Technology vendors have solutions for these problems. Seems pretty simple right?