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SaaS Evolution — History Provides Context

By Dane Van Dyck, Axcient Engineer These comments are supposed to draw a comparison between today’s software as a service (SaaS) market and another, extinct software delivery model with some important similarities and differences. The purpose of that comparison is to provide insight into the modern SaaS market, while summarizing the history of an important [...]

Industry Spotlight: Business Continuity in the Legal World

Today, customers expect businesses to be always up and available, and to safely handle more personal data than ever before. The more common these expectations become, the higher the cost of falling short by suffering from data loss and extended IT downtime.

5 Steps to Creating Great Content

Written content is an essential part of any successful marketing strategy. Blogs are needed for SEO and thought leadership. Bylined articles and press releases support PR efforts and drive awareness. Captivating web copy catches the attention of site visitors and increases the time they spend on the site. White papers, well-crafted emails and landing pages [...]

Success Stories from Hurricane Sandy

This blog was originally published on The VAR Guy on Nov. 12, 2012. How IT Providers Used the Cloud to Weather the Storm With damage estimated at $60 billion, Sandy is the second costliest hurricane on record in the United States. Countless businesses lost revenue while waiting for power to return or floods to subside. [...]

What Tweens Can Teach You About Twitter

This blog was originally published on MSPmentor on Oct. 8, 2012. I had a conversation with a couple coworkers the other day about Twitter followers and what made someone click the ‘Follow’ button. We agreed that a company should care more about gaining quality followers who understood them and their industry, than completely useless spam [...]

The Trick to Onboarding New Technologies? Structure

In my many years in the channel, I have seen numerous service providers struggle with onboarding new technologies. You know the reason I believe most providers struggle? Lack of structure. Service providers are great at advising their clients on how new technology should be implemented, managing the resources of that implementation and getting signoff on the implementation. [...]

3 Things SMBs Must Do Before the Next Natural Disaster

This blog was originally published on The VAR Guy on Sept. 12, 2012 If you think you can afford downtime, ask the small-business owners who faced Hurricane Isaac in the U.S. Southeast. Many of them had to close their doors as the Category 1 hurricane left more than 900,000 people and businesses without power for [...]

The Truth About ‘Inexpensive’ Tape Backup

By Leticia Rodriguez A full length version of this blog was originally published on MSPmentor on Aug. 9, 2012. After hearing stories of frustration with tape from several small businesses, I did some number crunching to find out what it really costs the average SMB to manage what was once considered an “inexpensive” method to  data backup and [...]

DIY is for Bathrooms, Not Business Continuity

Todd Scallan is Axcient VP of Products. This blog was originally published in The VAR Guy on July 9, 2012. I enjoy “do-it-yourself” (DIY) projects, but I know my limits (well, most of the time). If a project is deemed to be within my abilities — either rightly or wrongly — it’s off to the [...]

How to Take Back Control of Your Email

As originally published by MSPmentor on July 6, 2012. Your inbox. Just the mention of it might give you pangs of stress. The technology that revolutionized business communication less than two decades ago is now commonly a burden or, at best, a distraction. As a managed service provider (MSP), of course you want to respond [...]

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