Axcient

In my many years in the channel, I have seen numerous service providers struggle with onboarding new technologies. You know the reason I believe most providers struggle? Lack of structure. Service providers are great at advising their clients on how new technology should be implemented, managing the resources of that implementation and getting signoff on the implementation. [...]

This blog was originally published on The VAR Guy on Sept. 12, 2012 If you think you can afford downtime, ask the small-business owners who faced Hurricane Isaac in the U.S. Southeast. Many of them had to close their doors as the Category 1 hurricane left more than 900,000 people and businesses without power for [...]

This blog was originally published on The Var Guy on Aug. 15, 2012. There are literally thousands of technology service providers and resellers offering basically the same stuff, making it extremely challenging to distinguish their services and really stand out. It’s not for lack of trying. I’ve seen some well-intentioned tactics: funny ads, clever graphics, [...]

As originally published by MSPmentor on July 6, 2012. Your inbox. Just the mention of it might give you pangs of stress. The technology that revolutionized business communication less than two decades ago is now commonly a burden or, at best, a distraction. As a managed service provider (MSP), of course you want to respond [...]

This blog by Axcient was originally published in The VAR Guy on May 16, 2012. Everyone in the IT industry likes to talk about the importance of ensuring a quality data backup. We all know how vital that data is to our customers, and how losing data can cripple an otherwise flourishing business. But in [...]

“Trust me.” We’ve all said it. Trust is one of the most coveted and critical aspects of all relationships, personal and business. Think about it – when you ask someone to trust you, you’re asking for their complete confidence and surety in what you say and do. It’s the handshake of handshakes… the promise of [...]

It’s a sad story, one that’s been told many times: Important data wasn’t backed up. Then a tragic event struck. It was a drive crash on a critical server, or a lost laptop, or a natural disaster that wiped out an entire office. All data was lost, which had dire consequences for the affected business. [...]

By Justin Crotty, SVP and GM NetEnrich, Inc. If you really think about it, what are conventional managed services? They’re the automation of the break/fix services the channel used to call professional and value-add services.  Rather than sending a truck and technician to a customer site every time a server crashed or a switch required [...]

In previous blogs, I’ve detailed how businesses can calculate their return on investment (ROI) for a business continuity solution and explained why tape backup products don’t meet today’s business needs. In case you haven’t noticed, I think business continuity and data backup is extremely important for an SMB. Still, some SMBs insist on running their [...]

As appeared in The VAR Guy on February 16, 2012. If you’ve dismissed the cloud as “just another marketing term” to hype the on-demand solutions that businesses have been using for more than a decade, then you’re missing the point. Dave Nielson of Cloud Camp defines cloud technology as that which is “on-demand, self-service, scalable, [...]