Blog by Ed Burke, president of B2BMSP Technology Services and speaker at the upcoming HP/Axcient Cloud Roadshow, coming to five U.S. cities between February 28 and March 15, 2012 If you spend much time with your IT customer, you’ll eventually get a tour of their data center, where they’ll proudly speak to you about the mission-critical hardware [...]
Post tagged MSP
Three’s Company: The Value of RMM and PSA Integrations
Efficient delivery of managed services is achieved by taking advantage of technology to minimize manual activities. That’s why so many Managed Service Providers (MSPs) rely on Axcient for their clients’ data protection needs. The Axcient platform is complemented by two very important tools for the MSP: Remote Monitoring and Management (RMM), which provides insight and [...]
Tornados, Lightning, No Problem
Wisconsin-based MSP and SMB Clients Find Peace of Mind about Facing Downtime Disasters What does a Southern Wisconsin-based Managed Service Provider do when their small and medium-sized business (SMB) clients worry about tornados and lightning strikes and have “zero tolerance for downtime”? In Wisconsin’s Rock County and surrounding areas, customers of The Computer Center are [...]
The Beauty & Value of Server-Class Equipment
There was a time, very early in my career, where entire hardware platforms were designed from scratch. We designed processor boards and power supplies, bent sheet metal , did all the environmental testing, and secured agency approvals. These products worked very well and were extremely reliable but the development cycles were long and costly, and [...]
Axcient Cloud Continuity Makes Downtime for SMBs a Thing of the Past
I am very excited to introduce the newest extension of the Axcient platform – Cloud Continuity. The Axcient team has been working tirelessly on this project in stealth for over a year and now we’re bringing it to the small and medium-sized business (SMB) market to end downtime for good. Business downtime is a real [...]
Sales Compensation for Cloud-Based Service Companies
Your business’ future success depends on the decisions you make at pivotal points in its growth. One of these important decisions is how to compensate your sales team. Getting the compensation right is key for maximizing your sales, attracting high-caliber talent, and motivating your reps. A well-written comp plan rewards exactly the behavior you want [...]
Cloud Storage Safety: 3 Things to Look For
Many small and medium-sized businesses (SMBs) already take advantage of the cost savings and ease of backing up via the cloud. But others are still wary. Nearly three-fourths of survey respondents to a July 2011 InformationWeek Analytics study cited “security concerns” as the reason they haven’t used public cloud storage. I believe these concerns are [...]
Advice for Choosing the Right Datacenter
Choosing the right datacenter for your business requirements can make all the difference between the success and failure of your organization. There are many options when deciding to move forward with this important step in your organization’s growth, and I’ve learned a few things in my experience researching and selecting datacenters for several startups.
Right After Hurricane Irene, MSP Restores Client Data
Many small businesses in the Northeast walked into flooded offices with damaged servers the morning after Hurricane Irene. At least one of these businesses was able to have their server image, applications, and data quickly restored so they could access patient schedules and deal with customer payments. After Hurricane Irene drove flood waters through the [...]
When Should You Make Your First Sales Hire?
After building and leading sales teams for several successful startup companies, I’ve learned a few things about when a company should hire its first sales person, what type of person to look for, and how to ramp them up with effective sales training and mentoring. If you’ve built a product or service, gained some market [...]